Frensworkz Help Tecent Build CRM Management Platform
October，2008 Shanghai
Recently，Frensworkz signed contract with Tecent, the famous ISP in China, for building CRM. So far, Tecent has been the second .com company whose CRM is implemented by Frensworkz after SOHU.
Tecent, who is set up in November, 1998, is one of the biggest Internet Service Providers in China, as well as one of those, who have the most users. Tecent takes ‘one stop service online provider’as its strategic objective, and based on it, Tecent has built QQ, www.QQ.com, QQ game and www.paipai.com. Thanks to that, Tecent has become the biggest Internet Community.
After seriously appraisement and assessment of product, technology, service and period of applying of most world-famous CRM providers, Tecent chose Microsoft CRM. Microsoft CRM won this race by its flexibility, suitability, simplicity and outstanding technology. At the same time, Frensworkz has good reputation and plenty experience in this business.
Stable and reliable management platform is very important for complicated Internet service providing. We are extremely confident that Frensworkz’s experience and deep understanding of business features and managing difficulties of new media industry will support Tecent to make good performance in CRM field and provide better service for users. |
